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Creative Blog

August 31, 2022

What is PBX system and it’s importance?

A Private Branch Exchange (PBX) is a telephone switching system that’s accessible over a network in the cloud. This system also enables users to share several external telephone lines.

August 28, 2022

What is IVR? How does it work?

IVR is an automated telephone system that combines pre-recorded messages with a DTMF interface to engage callers, allowing them to provide and access information without a live agent.

June 26, 2022

What Is Predictive Dialer Software?

A predictive dialer is an one type of outbound dialer that is automated dialing from a contact list. It automatically calls numbers until it detects a connection, then passes the call to a live agent.

June 25, 2022

Difference Between Predictive & Auto Dialer?

In modern times, many call centers are using dialer software to increase their productivity and they are increasing their agent’s efficiency by dialer. There are different types of dialer like, predictive dialer, auto dialer, preview dialer, progressive dialer and power dialer.

June 23, 2022

Benefits of Auto Dialer for Your Business?

Auto dialer software help the outbound operations of call centers in many ways. Let’s discuss some of the major roles of auto dialer for call centers:

June 21, 2022

Some Important Features of Auto Dialer

Here are the key features of auto dialer that can benefit your call center greatly besides maximizing the productivity of your business.


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