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Creative Blog

February 21, 2023

How to Choose the Best Inbound Call Center Solution?

Every responsible business owner wants to make sure their customers are happy with the service they receive. To provide the best customer support, you need to make sure that your agents can help them when they need it.

February 15, 2023

Factors to Consider For Choosing Software in an Outbound Call Center

To become a brand that customers love and are loyal to, you need to give them a compelling reason to do so. An important way to do this is through exceptional customer service.

February 11, 2023

What is a Multitenant IPPBX System?

One-to-one communication is becoming increasingly important in reshaping the modern business landscape. The global end-to-end communication solutions market share is expected to witness a CAGR of 18% between 2022 and 2030.

February 7, 2023

Role of IVR in Banking and Finance Industry

Those who head financial institutions are well aware of how technology has changed the way consumers interact with products and services. From ATMs to apps, there’s a massive change in how financial solutions are provided.

January 23, 2023

Difference Between Power and Predictive Dialer

With today’s automated phone software, predictive and powerful automated and intelligent phone solutions improve efficiency in the day-to-day operations of call centers. Mobile phones and power users are specifically designed to increase productivity among your agents and eliminate idle moments between calls.

January 18, 2023

Importance of Voice Broadcasting in Healthcare Industry

Time is money in the healthcare industry. When lives are at stake, not a minute can be wasted. The role of Voice broadcasting in the healthcare industry is very important.


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