What is a PBX System ?
PBX stands for Private Branch Exchange, which is a private telephone network that allows users to talk to each other. A PBX system usually delivers business telephony features such as call forwarding, call transfer, call queue, auto-attendant, voicemail, etc. A PBX operates a company’s internal telephone network. Different types of PBX use different communications channels, including voice over internet protocol (VoIP) and integrated services digital network (ISDN).
You can send to outbound calls and received inbound calls easily with this features and make effective internal communication.
You can monitor all calls to your live all calls in the PBX system.
This feature allows you to record all or some calls or parts of the call.
Do Not Disturb
Send calls directly to voicemail through the Do Not Disturb feature.
The PBX system is fully customizable. Customizable themes, menu, dialplan, and more included in this system.
This feature allows you to load calls into queues so they can be answered in the order they came into the queue.
Inbound and Outbound Call Routing
You can route inbound and outbound calls in the PBX system.
Send calls to local extensions, voicemail, conference numbers, queues, or external numbers like a cell phone using IVR menu.
Call Transfer & Forward
Can transfer or forward your calls to any number in the PBX system.
Detail Reports of Calls
Reports are generated to see who called, when, call length, export to a csv file, and call detailed statistics in this system.
Benefits of Kingasterisk’s PBX System
You can improve your business’s customer service and cut your costs while making your working practices more flexible by using a PBX system.
This system includes an IVR feature, which helps to route calls to the right person or department. When a customer calls, they’ll be greeted with a pre-recorded message that you can set.
Single Number for all Departments & Services
You can keep a single number for all of your business’s services and departments in the PBX system.
Efficient Internal Communication
This system isn’t just for external communications. It can also be used to make it easy for different departments to contact each other internally.
Cost Effective System of Providing Support
PBX system is a cost effective and efficient way for businesses to offer multiple forms of support that can be scaled to their needs.
PBX system can provide a receptionist feature that allows all the calls coming into your business’s many phones to be accessed by one number.
Client’s Reviews Related to Our Services
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Frequently Asked Questions
Read out FAQ related to our PBX system. If any other question, than contact us.
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What other savings will we gain with a PBX?
VoIP eliminates many confusing fees and taxes that usually populate your ordinary phone company bill.
What is the difference between PBX and PABX?
A PABX, or private automatic branch exchange, is a type of PBX that is automated. The term PABX was created for modern automated systems. However, all modern PBX systems are automated today. In modern times, the acronyms PABX and PBX are used interchangeably.
What businesses can find a PBX system useful?
E-commerce Operators, Family Businesses, Tourism and Hospitality and Hotels etc.
Should I have a PBX system in my office?
Large enterprises need PBX phone systems in order to adequately organize their telecommunications infrastructure. Small and mid-sized businesses can benefit from PBX infrastructure. Organizations that rely on incoming or outgoing calls will notice clear, immediate benefits after switching to a PBX phone system.