difference-predictive-preview-dialer

Difference: Preview Dialer vs Predictive Dialer

Have you ever been looking for different types of outbound dialers and...
industries-uses-ivr-service

Which Industries can Use IVR Service?

In a business environment, IVR or Interactive Voice Response pertains ...
VICIdial Skins Customization

How Can VICIdial Skins Customization Elevate Your User Experience?

Welcome, dear readers, at KingAsterisk Technologies, we understand tha...
VICIdial

VICIdial: The Free and Open-Source Contact Center Solution

Picture this – a solution that not only transforms the way you handle ...
how to install asterisk For communication

Step-by-Step Guide: How to Install Asterisk for Seamless Communication

Did you know? Asterisk is the foundation of many renowned PBX solution...
agent-performance-reporting

Agent Performance Analytics by Accurate Reporting

Agent Time Detail In this report you can view how much time agents spe...