Difference: Preview Dialer vs Predictive Dialer
Have you ever been looking for different types of outbound dialers and...
Which Industries can Use IVR Service?
In a business environment, IVR or Interactive Voice Response pertains ...
How Can VICIdial Skins Customization Elevate Your User Experience?
Welcome, dear readers, at KingAsterisk Technologies, we understand tha...
VICIdial: The Free and Open-Source Contact Center Solution
Picture this – a solution that not only transforms the way you handle ...
Step-by-Step Guide: How to Install Asterisk for Seamless Communication
Did you know? Asterisk is the foundation of many renowned PBX solution...
Agent Performance Analytics by Accurate Reporting
Agent Time Detail In this report you can view how much time agents spe...