What is a Click To Call Service ?
Kingasterisk which offers click to call services that enable businesses to generate their leads. By making it possible for customers to connect right away, Click-2-Call services significantly increase conversions and deliver high ROI. Agent just needs to click a button in order to be connected with the customer in real-time.
Includes many features in this service, which help to improve your business and customer service.
You can record incoming and outgoing calls in real-time to listen to later using call recording feature.
Call routing feature enables the available agents to answer the customer calls. Thus, agents can improve customer support by reducing customer wait time.
No Number Dialling
This is the best feature of click to call service that agents can just by a few clicks and reach out to more customers in lesser time.
You can improve your customer’s journey by integrating your service with CRM and get all your customers’ data.
Detailed Call Reports
Get all detailed real-time reports of the relative multitude of calls made from the dashboard.
This feature allows the agents to connect with the customers without displaying their private mobile numbers.
Provide your customers with the flexibility to connect at their preferred time directly by callback feature.
You can get a better understanding of the campaign’s through real-time reports and can get assistance in better decision-making.
Schedule calls for the day of the week or a date/time through telemarketing campaigns.
Benefits of Kingasterisk’s Click to Call Service
It allows customers to contact you and it can increase conversions and customer satisfaction, and help you deliver exceptional customer service.
Reduce Call Waiting Time
You can deliver a high-quality customer experience by asking customers to request/schedule a callback at their convenience with this service.
Zero Missed Call
It enables the agents to call back the customers, this means customers can reach your business at any time of the day and you’ll never miss any business call.
Better Customer Experience
Providing a fast and optimised way of communication largely reduces the customer’s effort with click to call, which further enhances the customer experience.
Maximise Sales Conversion
Click to call service gives customers a quick and easy way to solve their issues with just a click, which they build trust with the brand easily. Thus, businesses can maximise their sales conversion.
Easy Set-up and Activate
Click to call service can be easily set up and activated and for this no complex configuration or deployment required.
Ease of Contact
Click to call option will result in more engagement from customers.
Client’s Reviews Related to Our Services
Great Job by These guys have done good experience.
Predictive Dialer install and configure
Great freelancer. Will use again in the future.
Asterisk VoIP Server A2billing
I will work with King Asterisk all the Time, They Are professional
They are really asterisk expert, accurate on time. will hire again i reccommend it to aynone who needs things delivered fast and tested.
Voice Broadcast install & configure
King has an aptitude for aesthetics and understanding clients that makes him stand out from the thousands of Asterisk consultant. I am glad to have found him and now I can outsource several task to him.
Kind is a real expert in all kind of VoIP solutions specially Asterisk, SMS, vicidial, goautodial. i highly recommend by hiring this person instead of wasting your money on new/unprofessional people.
Pleasure working with. Very professional set up and great solutions available.
Frequently Asked Questions
Read out FAQ related to our Click To Call Service. If any other question, than contact us.
For More QuestionsRead More
Can an IVR functionality work with click to call?
Yes, the IVR functionality can also be integrated as a feature with a multi-level menu of self-help options.
Can I set up working hours for the click to call feature?
Yes, you can either allow your customers to call you. Or you can deactivate the click to call feature during non-working hours.
Why can businesses use this feature?
Businesses can use it for data security and extracting all recordings and analytics which happens.
How does clicking to call saves a call center agent’s time?
With no need to dial out the customer numbers every time, call center agents can save measurable time by using a click-to-call solution.
Which types of businesses use click to call functionality?
It can help customers to reach you in no time. For eg: E-commerce, delivery food apps, car rentals and more can use this feature to enhance the customer experience.