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Creative Blog

December 2, 2022

Dialer Software For Inbound, Outbound and Blended Call Center

Kingasterisk Technologies’s dialer software is an automated solution that allows agents to connect with potential customers. The tool filters out calls that aren’t answered, sent to voicemail, disconnected or busy.

November 15, 2022

Which Industries can Use IVR Service?

In a business environment, IVR or Interactive Voice Response pertains to a large number of people that encompasses the company’s entire software-based communication system.

October 21, 2022

How Do You Use Call Forwarding Software?

In today’s time, people from children to the elderly are using mobile phones. This is why today’s companies, whether small or large, national or multinational, are looking for reliable and secure telephony solutions.

October 19, 2022

How Call Centers Use IVR Systems?

In modern times, customers want to connect with companies as quickly as possible. An IVR system is a must for any call center. It handles inbound calls well and also helps the company to provide quick support to their customers.

October 8, 2022

Why is IVR System Essential For Your Business?

Every business wants to provide the best support and service to its customers. They want to give maximum satisfaction to their customers. This is possible only when businesses value their customers’ time and solve their problems quickly.

August 28, 2022

What is IVR? How does it work?

IVR is an automated telephone system that combines pre-recorded messages with a DTMF interface to engage callers, allowing them to provide and access information without a live agent.

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