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Creative Blog

February 15, 2023

Factors to Consider For Choosing Software in an Outbound Call Center

To become a brand that customers love and are loyal to, you need to give them a compelling reason to do so. An important way to do this is through exceptional customer service.

February 11, 2023

What is a Multitenant IPPBX System?

One-to-one communication is becoming increasingly important in reshaping the modern business landscape. The global end-to-end communication solutions market share is expected to witness a CAGR of 18% between 2022 and 2030.

January 23, 2023

Difference Between Power and Predictive Dialer

With today’s automated phone software, predictive and powerful automated and intelligent phone solutions improve efficiency in the day-to-day operations of call centers. Mobile phones and power users are specifically designed to increase productivity among your agents and eliminate idle moments between calls.

January 18, 2023

Importance of Voice Broadcasting in Healthcare Industry

Time is money in the healthcare industry. When lives are at stake, not a minute can be wasted. The role of Voice broadcasting in the healthcare industry is very important.

January 7, 2023

What is a Power Dialer? Why Should You Use It in Your Business?

Several Dialing Technologies have changed the way contact centers work. They eliminate the need for operators to manually dial all the numbers in their phone book.

January 4, 2023

SMS Broadcasting: Definition, Features & Benefits

Think about your personal phone usage. Most people check their phone first thing in the morning. Plus, they usually last all day. SMS Broadcasting helps users send bulk text messages.