kingasterisk logo

Creative Blog

April 14, 2023

Boost Your Sales Efficiency with Preview Dialer Software

As a business owner or sales manager, you know that effective sales is the key to success. One way to improve sales productivity is to invest in front-end communication software. Preview dialing software can help your sales team increase their productivity and increase  overall sales.

January 23, 2023

Difference Between Power and Predictive Dialer

With today’s automated phone software, predictive and powerful automated and intelligent phone solutions improve efficiency in the day-to-day operations of call centers. Mobile phones and power users are specifically designed to increase productivity among your agents and eliminate idle moments between calls.

January 7, 2023

What is a Power Dialer? Why Should You Use It in Your Business?

Several Dialing Technologies have changed the way contact centers work. They eliminate the need for operators to manually dial all the numbers in their phone book.

December 8, 2022

Customized Reports For Analyze Call Center Activities

You will need to use the wealth of digital data at your fingertips to improve the overall effectiveness, efficiency, productivity and intelligence of your contact center.

December 6, 2022

Agent Performance Analytics by Accurate Reporting

Agent Time Detail In this report you can view how much time agents spent on what. Time Clock :- Time the agent has logged in to the time clock. Agent Time :- Total time on the system (WAIT + TALK + DISPO + PAUSE). Wait :- Time the agent waits for a call. Talk :- […]

December 2, 2022

Dialer Software For Inbound, Outbound and Blended Call Center

Kingasterisk Technologies’s dialer software is an automated solution that allows agents to connect with potential customers. The tool filters out calls that aren’t answered, sent to voicemail, disconnected or busy.