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Creative Blog

December 8, 2022

Customized Reports For Analyze Call Center Activities

You will need to use the wealth of digital data at your fingertips to improve the overall effectiveness, efficiency, productivity and intelligence of your contact center.

June 25, 2022

Difference Between Predictive & Auto Dialer?

In modern times, many call centers are using dialer software to increase their productivity and they are increasing their agent’s efficiency by dialer. There are different types of dialer like, predictive dialer, auto dialer, preview dialer, progressive dialer and power dialer.

June 23, 2022

Benefits of Auto Dialer for Your Business?

Auto dialer software help the outbound operations of call centers in many ways. Let’s discuss some of the major roles of auto dialer for call centers:

June 21, 2022

Some Important Features of Auto Dialer

Here are the key features of auto dialer that can benefit your call center greatly besides maximizing the productivity of your business.

June 18, 2022

What Is an Auto Dialer and How It’s Work?

An auto dialer is a special type of outbound dialer software that automatically dials telephone numbers from contact list. Once the call is answered, the auto dialer will either connect the caller to a person or a prerecorded message.