We offer a wide range of click to call and related technologies implemented by a variety of unique software solutions. KingAsterisk Technologies is the only provider offering both client (desktop and web) and server side solutions to achieve click to call in all possible ways.
The KingAsterisk Technologies VoIP server and all our VoIP clients support "click to call" usage in many ways. Click-to-call is also sometimes referred to as "click-to-talk" "click2call" "click-to-dial" "click-to-connect" and "call me now button", although these terms can have different meanings.
Click-to-call is a service which lets users click a button and immediately speak with a customer service representative or interconnect two or more telephone "line". The call can either be carried over VoIP, or the customer may request an immediate call back by entering their phone number. One significant benefit to click-to-call providers is that it allows companies to monitor when online visitors change from the website to a phone sales channel. Click To Call is the solution for all site owners that like to offer a free phone call to their visitors.
The advantage over other proprietary solutions is that these are true VoIP calls that will work with any phones (voip terminals, softphones, your mobile or landline number) through any telecom service provider. For example you can receive the incoming calls on your VoIP phone or softphone (free calls) and if you are away, then the call can be automatically forwarded to your mobile number.
Callback occurs when the originator of a call is immediately called back as a response to an initial action. In case of KingAsterisk VoIP server this action can be one of the followings:
Ring a phone number (callback service by access numbers often called as ANI/DID callback or Pinless Callback)
Click on a web URL (called Web Callback)
Sending an SMS message (called as "SMS callback")
Custom actions created by using the kingasterisk VoIP server APIs